Rujukan Laman

118on9 Terms Before You Open an Account

118on9 Terms & Conditions set the account rules for Speed Baccarat, Super Sic Bo, wallet use with Touch 'n Go, GrabPay, Boost dan FPX, and support requests in…

Account rulesWallet termsLocal-law accessSupport paths
Explore Lobby Read FAQ
118on9 118on9 Terms Before You Open an Account
HELP CHANNELS

Reach Us About Terms Changes

Questions about these Terms should go through the contact path that matches the request.

Live Chat Ask chat when you need a clause explained before you open an account or…
Email Records Use email when your question needs saved records, such as a withdrawal check, name…
Account Centre Your account centre lets you view personal details, recent wallet entries, and security settings…
ACCOUNT CARE

How We Apply These Terms

The Terms are not just a page to scroll past. We use them when checking logins, payment ownership, device changes, cookie choices, promo eligibility, and record requests.

Data Use

We use account data to apply the Terms, verify wallet activity, answer support requests, and keep session records accurate. We do not ask for details that are not needed for account operation or legal checks.

Cookie Choices

Cookies help us remember login sessions, language settings, and security signals linked to these Terms. You may adjust browser settings, but some account functions may need cookies to keep access checks working.

Account Security

If we detect a new device, repeated failed logins, or unusual wallet movement, the Terms allow us to pause certain actions while we check ownership. This helps protect your balance and account records.

Record Retention

We keep wallet entries, support messages, identity checks, and game session records for the period needed to handle disputes, legal duties, and account queries. When no longer needed, records are removed or reduced.

Change Requests

You can ask us to correct account details that are wrong or outdated. We may request proof before changing names, contact details, or payment ownership records covered by these Terms.

Policy Contact

For any concern about how the Terms are applied, send the clause number, account ID, and a clear request. We route term matters to staff who handle account, wallet, and data questions.

Questions About Your Terms

Before you open or continue using an account, read the answers below for the Terms that affect access, payments, records, and changes. They explain how we handle common requests without turning the Terms into legal jargon.

They apply when you create an account, log in, use the wallet, join games, contact support, or request a withdrawal. Continuing to use the site means you accept the current Terms for that activity.

Yes. We may update wording for legal, security, payment, or operational reasons. When changes affect account use, we aim to make the new wording available before it applies to future activity.

Payment clauses require your wallet activity to match your own account records. For Touch 'n Go, GrabPay, Boost dan FPX, we may check ownership, transaction timing, or mismatched details before releasing funds.

Contact support with the correct details and proof when needed. The Terms allow us to verify changes before updating names, phone numbers, email addresses, or payment records linked to your account.

Yes. Access or eligibility depends on local law and is available where local law permits. If a location, network, or legal requirement affects access, the Terms allow us to restrict or adjust account use.

Send the account ID, time, transaction reference, game name if relevant, and the clause involved. We check wallet logs, support records, and session data before giving a written response.

Use email for data access, correction, or retention questions. Include your account ID and the exact request so we can verify ownership and route it to the staff handling term-related records.

Related Pages

118on9 Malaysia About Us 118on9 Login FAQ Classic Blackjack